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Managed and Co-managed IT

Bring your IT department to a higher level.

Quality Business Solutions

We provide IT solutions and services for small and medium businesses.

You don't have to understand technology

Because we do!

Like What We Offer?

Feel free to browse our website for more information about our services.

Few Words About Us

Keeping up with technological advancements can be overwhelming, and you can't be an expert in everything.

What you need is a reliable and trustworthy IT advisory, planning and management services, you and your team can rely on.

We, at IrIS IT Solutions, specialize in providing such environment. Our team will work with you, hands on, to bring your IT up to the level which you and your business deserve.

    We will provide for you:
  • ✔ IT solutions that are built on and around your current business requirements and IT infrastructure
  • ✔Security structures that protect you and your customers
  • ✔User-focused tools and training that make implementing new systems easy
  • ✔ Long-term management of IT systems and infrastructure for clients

Our dedicated team focuses on one thing. Your technology. With us you can focus on your business growth, while we focus on your IT.

Highly trained consultants will work with you to build your technology requirements and grow them to the required level, helping you to align them with your business processes and strategies. We provide strategic, architectural, operational and implementation planning for all your IT needs. Describing it in a single sentence...

"Your IT, Simplified!"

The Way We Do It

PROACTIVE! THE KEY WORD!

When we say proactive, we really mean it!

We use the most sophisticated tools for remote management and monitoring available in the market, our engineers will know about any potential issue, long before it happens.

On-Site or Remote

For us, it doesn't really make a diference!

Our remote support tools will enable our engineers to support your PC wherever you are, whenever you have a problem.

Patched and Updated

With as less disruption as possible!

Applying your security patches, Windows OS and other software updates on the fly, without your interaction.

White Gloves Maintenance

Service that you and your business deserve!

Continuous and preventative maintenance of your servers and workstations

Top Notch Security

In today's world full of malware, we'll safely guide you to your goal!

Anti-virus and anti-spam filtering on all E-Mail accounts as well as anti-virus software on all endpoints at no additional cost!

Preventive scheduled visits

Our technician at your doorstep, even when nothing is broken!

Included in your package, our techs will come to you for a scheduled visit. Regardless of "ALL SYSTEMS UP!"

Relationships Management

We'll translate it to "human" for you :)

You'll never have to call another technical person and struggle with their "tech-lingo". IrIS IT will manage relationships with your internet provider or any other "line-of-business" application vendor.

Our Services

Managed IT Services

Core of our business model is based around IT support services and outsourced IT. Whether you have an office of 5 or 500 employees, our streamlined processes and procedures will make your business run smoothly.

In these modern days, outsourcing your IT department, will bring down your cost and increase your profit & savings in the long run. IT related HR expenses will be your past.

Business Strategy Consultations

As part of our Managed Services Agreement we include business consultations which are developed to guide your technology needs to their final goal.

We perfectly know that you understand your business' needs and as well we know that tech can be confusing and expensive if not utilized properly. Our goal is to grow together.

Business Continuity & Disaster Recovery

Since we are living in such connected world, even a minor mistake can bring your business to its knees.

There is no room for "My business isn't big enough for a ransomware attack!" kind of mentality. Ask yourself, how much damage would your business take if you lose all of your company's data today?

Commercial Network Infrastructure Design

Designing your network infrastructure "the right way" from the very beginning, will greatly increase productivity and stability of your IT systems.

Imagine driving a sports car on a dusty country road. That's how your brand new $$$ computer (a.k.a. sports car) will perform if your network infrastructure (a.k.a. road) is not up to the suitable level.

Residential Network Infrastructure Design

Whether you are building a new residential unit or remodeling an existing one, having a stable network infrastructure is always a win-win situation.

Schedule a discovery session and our team will come to you, complete an assessment of your current state and recommend a preferred solution. We'll determine the best possible design for your home Wi-Fi and passive network infrastructure.

Wi-Fi Marketing Tools

Aimed mainly towards hospitality and retail industries, our Wi-Fi HotSpot system will enable you to gather contact details of your guests/customers.

Information collected will help you reach your customers with targeted mail/SMS campaigns and improve your returning customer ratio.

CCTV design and certification

Physical security and safety are primary goals of every human being. Our certified CCTV planning and CCTV implementation teams will make sure your security systems are up to the highest standards.

Having a government certified CCTV system (Monitoring and Control Center) is mandatory for every business, regardless of its size. Our teams will guide you through the certification path from A to Z.

AV systems & Meeting room automation

We provide AV professional services, specialized in smart home and smart business systems. With our experience in the GCC and internationally we provide leading service design, integration and management.

Infrastructure cabling & data center planning

Our company will help your organization transform your IT landscape with performance driven infrastructure systems and management solutions.

Data center services align technology to business priorities, improve IT service management and enable high performance.

Our onboarding process

Discovery Consultation

Firstly, we'll attend a discovery consultation session to find out the best possible solutions to your problems and discuss what we can provide.

Business Analysis

After that, we evaluate your company profile and assess its current state to determine the best approach.

Hardware & Software Assessment

We'll map out all existing devices/software in use. This will help us to better understand and support your needs.

We're good to go!

Finally, onboarding process comes to its end. Now, you can rely on us.

Our Managed Services Models

Bronze
No Agreement
  • ✔ Onsite Project Labor
  • ✔ Remote Project Labor
Silver
Servers Only
  • ✔ Remote Monitoring Of Server Critical Functions
  • ✔ Off-Site Remote Server Monthly Maintenance
  • ✔ Remote Server Phone Support
  • ✔ Continuous And Preventative Maintenance Of Servers
Gold
Servers & Desktops
  • All In Silver Plus
  • ✔ Continuous And Preventative Maintenance Of Workstations
  • ✔ First 3 Hours Of Labor For Each New Workstation Added To Network
  • ✔ On-Site Visit By A Support Technician
Platinum
Servers & Desktops
  • All In Gold Plus
  • ✔ Anti-Virus and Anti-Spam filtering on all E-Mail
  • ✔ Free Anti-Virus Protection On Every Endpoint
  • ✔ Cloud Backup And Up To 250GB Of Cloud Storage Per User
  • ✔ Access To Our Emergency Help Line Service
  • ✔ Access To Our Priority Help Line Service During Business Hours
  • ✔ Monitoring And Software Maintenance Of Network Printers And Other Network-Attached Equipment
  • ✔ Line-Of-Business Application Vendor Relationship Management
  • ✔ Internet Service Provider Relationship Management

Let's Get in Touch

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